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Backup Exec Cannot Eject Tape

Join & Ask a Question Need Help in Real-Time? I think its time to find another solution. Go to Solution Can't eject tape...drive locked steeve_p Level 4 ‎01-05-2010 09:02 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate The drive fails or the Media seems to be stuck in the tape drive. have a peek here

To check if there is an operation in progress, refer to drive's LEDs. You cannot manually eject the tape, the only way to eject it, is to restart the BE services. Deutschland Länderauswahl Afghanistan Ägypten Albanien Algerien Amerikanische Jungferninseln Angola Anguilla Antigua und Barbuda Äquatorialguinea Argentinien Armenien Aruba Aserbaidschan Asien/Pazifik Äthiopien Australien Bahamas Bahrain Bangladesch Barbados Belgien Belize Benin Bermuda Bhutan Bolivien LTO4 120 Half Height IBM is reset by pressing and holding the eject button for 10 seconds. click site

Email Reset Password Cancel Need to recover your Spiceworks IT Desktop password? By "Unlocking", and subsequently "Locking" the library, you've notified Backup Exec that you've changed the Inventory, and it now needs to see what's changed.If a barcode reader is installed in the In Backup exec I see the tape intermittent as 'none' and 'Bad Media'. Retain evidence of this with email archiving to protect your employees.

Due to this missiong feature the tape support is useless for us and our customers, if i have to do all manually.BTW: This error appears after i started a file backup The time required to complete the rewind depends on what size cartridge you are using and if the tape was positioned near the end. Use our feedback form and let us know what you think. Please advise.

Tape drive firmware can be obtained at www.dell.com/support/drivers Power server off, if drive is external power the drive off as well, remove SCSI, SAS or FC from the tape drive. not being onsite with this server and not knowing it's full history, resolving an issue like this can take many turns. 0 Featured Post Enabling OSINT in Activity Based Intelligence Promoted M2 and MammothTape drives: To reset the M2 or Mammoth tape drive, press and hold the unload button for 10 seconds. If you dont unlock it wont open. 0 Message Author Comment by:Balack2009-06-12 Hi spec01, Where can I find this "unlock" feature in Symantec backup exec? 0 LVL 25 Overall:

Has anyone had any experience with this tool?Here is what I get when i scan for devicesCode: Select allC:\ITDT>itdt scan
Scanning SCSI Bus ...
#0 \\.\scsi4: - [ULTRIUM-HH5]-[A9Q2] S/N:1068004268 H4-B0-T3-L0
#1 Kitts und Nevis St. Send Feedback Questions, comments, suggestions? This Symantec article explains how to stop the Symantec Backup Exec services.

When running the tracer.exe it says there is no device. 0 Kudos Reply That is a hard disk drive, Larry_Fine Level 6 ‎01-30-2014 12:50 PM Options Mark as New Bookmark Subscribe navigate to this website During a power on self-test, the unload button is ignored. v.Eremin Veeam Software Posts: 11371 Liked: 827 times Joined: Fri Oct 26, 2012 3:28 pm Full Name: Vladimir Eremin Private message Top Re: v7 - Eject Tape option is greyed This is not the way the real expert would do.

If it is, power-cycle the library to see whether the tape is ejected from the library. http://cmptp.com/backup-exec/backup-exec-2012-cannot-restore-from-old-tape.html Unfold the tape drive. 5. Note: If the media has not completely re-wound inside the drive it can take a very long time to eject, sometimes up to 30 minutes or more. Does anyone else have a proper fix for this as it is not convenient for me to be doing this every morning for the client when I have lots of other

As far as I am aware, there is no way round this - you need to select Unlock each time in your backup software Dave 0 Kudos Reply Hello, Open the Join our community for more solutions or to ask questions. You are running 10.1d which I don't think is even supported any more by Symantec. Check This Out Use the library WebUI to confirm that the tape is still in the tape drive.

Does it matter? 0 LVL 13 Overall: Level 13 Storage Software 6 Message Expert Comment by:Randy_Bojangles2009-06-17 I wasn't so much thinking of the o/s patches but more of Backup Exec. Some software packages issue a Prevent Media Removal to prevent accidental unloading of the tape drive during a backup (the unload button was hit accidentally). DLT VS160 is reset by holding the eject button down for 27 – 30 seconds.

The tape drive would need to be replaced.

But, If I tried to eject it by using the Backup Exec's device > eject, the tape won't ejected. Please Download ITDT (v 5.0.1) and install the 32bits or 64 bits according to the Java version used on your system. Inventoring tapes works fine, but i cannot eject them. Safety first though. 0 Kudos Reply By right, the tape would be pkh Moderator Trusted Advisor Certified ‎11-04-2014 05:26 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight

Or, if this didn't work a restart with holding down the eject-button. Storage Storage Hardware Storage Software VMware Virtualization Stop workplace bullying with email archiving Article by: Exclaimer Workplace bullying has increased with the use of email and social media. The tape drive experienced a hardware (servo) error during the unload process. this contact form Reset the drive then try to eject.

Download and update the latest firmware if available. I have turned on and off the option to automatically eject after completion but that makes no difference. Search the Knowledge Base: How do I eject a stuck tape? (KB # 407B83AD) There are a number of reasons why the tape might not come out when you press If it is not ejecting when the job finishes.  Make sure the eject option is set in the backup job.  If that option is selected, then see this.

Pls pinpoint to the MOST APPROPRIATE METHOD, rather that guessing this and that. I already have restarted the server.If there is anybody who has a solution other then using a hammer I would like to hear.Thanks in advanceDouwe Bangma Labels: 10.x and Earlier Backup If i enter the next tape and do an inventory scan, i first get an error that the tape was removed manually and the inventory job is canceld, but when i Help Desk » Inventory » Monitor » Community » Shop Support Community Anmelden in Ihrem Konto Shop Support Community ×Close Knowledge Base English Troubleshooting Steps for Ejecting Stuck Tapes/Media from PowerVault

Join the community of 500,000 technology professionals and ask your questions. See relevant model in the list below: DLT VS 80 can take up to 10 minutes to rewind media. Please be aware that the procedure called “Eject tape” doesn’t pull out a given medium from a library but rather places it into a slot. See more RELATED PROJECTS AL SADIQ GAS Sever to host ERP software with domain and active directory, accessible via VPN to 15+ outlets with remote printing between the outlets and

Symantec (Both backup exec and EPP) are just not doing it for me. LTO2 Certance is reset by pressing the eject button between 5 to 15 seconds then release it. So standalone Drives are (currently?) not supported and i have to eject the tapes every time manually by pressing the eject button on the tape drive? The ready lamp is on.

Then, after the drive comes ready, press the unload button again to eject the tape. It turned out I needed to perform some actions to get the tape ejected. The tape drive did not complete its power-on self-test (POST). How to solve this problem? 0 Question by:Balack Facebook Twitter LinkedIn Google LVL 13 Best Solution byRandy_Bojangles http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=330757&prodTypeId=12169&prodSeriesId=330755&swLang=8&taskId=135&swEnvOID=1005 Is the link to the firmware Go to Solution 23 Comments LVL

If you cannot eject the cartridge through the application, reset the tape drive. LTO3 IBM is reset by pressing and holding the eject button for 10 seconds. Text Quote Post |Replace Attachment Add link Text to display: Where should this link go?