Home > Blackberry Administration > Blackberry Administration Service Cannot Find User

Blackberry Administration Service Cannot Find User

Re: Bes 10 Adding Users - Tried almost every single troubleshooting known on these support forums Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a The BES is running with Exchange 2003 PLEASE HELP!!! Contact Us - BlackBerryForums.com - Archive - Top LinkBack LinkBack URL About LinkBacks Bookmark & Share Digg this Thread! All users matching the search criteria have been created. http://cmptp.com/blackberry-administration/blackberry-administration-service-cannot-login.html

This worked perfectly. On the BES server? 0 LVL 12 Overall: Level 12 BlackBerry 12 Message Accepted Solution by:Shekhar2cool2010-01-20 Yes. Anyone know how to clear this info when the user no longer exists, BES 5.1 Exchange 2010 Thanks 0 Question by:GPPSD2357 Facebook Twitter LinkedIn Google LVL 12 Best Solution byShekhar2cool Yes. Join Now For immediate help use Live now! http://support.blackberry.com/kb/articleDetail?ArticleNumber=000023191

Join & Write a Comment Already a member? I have checked and re-checked the permissions and still cant get it to see my users on exchange. Deleted one because user was getting another type of phone.

Join Now I get the following message when I look to add a user with out Domain to our Blackberry server: "The BlackBerry Administration Service cannot find the records you were As for the mailbox...I have used PFDavAdmin (http://www.microsoft.com/downloads/details.aspx?FamilyID=635BE792-D8AD-49E3-ADA4-E2422C0AB424&displaylang=en) in the past but that was on Exchange 2003-2007. 0 LVL 12 Overall: Level 12 BlackBerry 12 Message Expert Comment by:Shekhar2cool2010-01-20 You Welcome to the CrackBerry Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required! The BlackBerry smartphone user account can be purged from the database or removed immediately from the BlackBerry service by performing the following steps: Click the Display name of the BlackBerry smartphone

Thanks, TEC2010 Reply Subscribe View Best Answer RELATED TOPICS: How to not sync personal contacts to bes server BB Server Lost connection to SQL database Cannot login to Blackberry Administration Server This requires the device to be in coverage. Posted by Jared DiPane 4 days ago News & Rumors | 113 Comments BlackBerry and Ford sign agreement for expanded use of BlackBerry's QNX and security software Posted by Bla1ze 5 Then you can reattach their old mailbox in Exchange Management Console so they don't lose anything.

It was simply restarting the BES services on the server itself and instantly cleared the user and I readded them. Images and Photos Web Graphics Software Rename and move Database and log to new volume in Exchange 2013/2016 Video by: Alan This video discusses moving either the default database or any handheldcleanup -u command. Right-click on the Agents key in the left-hand pane and select Export.

Getting Started Official BlackBerry Support Register · Connect with Facebook · Sign In · Help CommunityCategoryBoardDeveloper ResourcesUsers turn on suggestions Auto-suggest helps http://support.blackberry.com/kb/articleDetail?ArticleNumber=000033938 inside custom componentBlackBerry® Enterprise Server 5.x and lower Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Verify the search criteria you specified and try again." is displayed when adding a specific user to the BlackBerry Administration Service Article Number:000031274 First Published:August 15, 2015 Last Modified:August 15, 2015 When searching for devices pending delete, the results that are returned show user accounts.

Showing results for  Search instead for  Do you mean  All New Topics | All New Posts Device Support Forums BlackBerry powered by Android PRIV, DTEK50 & DTEK60 BlackBerry Hub+ BlackBerry® 10 weblink For more info click here. Today's Posts Popular This Week Ask a Question Advanced Search Titles Only OR Settings Subscribed Threads Edit Avatar Edit Profile General Settings Friends & Contacts My Profile Mark Forums Read 0 In the Email criteria section of the Advanced Search, select True in the Queued removal of BlackBerry services drop-down box.

Verify the search criteria you specified and try again. " I looked up on AD to see if the user has no email account and etc etc, but everything seems to It works on many operating systems, in many languages. Ok...this is my scenario: Exchange 2010 is installed on a server running Windows Server 2008 R2 platform with all the latest updates/RU. navigate here By creating an account, you're agreeing to our Terms of Use, Privacy Policy and to receive emails from Spiceworks.

BES express is installed on a server running SBS 2008 with the latest updates installed. Had 3 users added. I have change the setting in the Job Schedule Settigs so that the purge jobs is 1 day now as to the original 7 and also the Mark job as failed

Remove the user Account from the BlackBerry Administration Service of USER A Add USER B to BlackBerry Administration Service Activate device for USER B Re-Add USER A to BlackBerry Administration Service

Covered by US Patent. Great for personal to-do lists, project milestones, team priorities and launch plans. - Combine task lists, docs, spreadsheets, and chat in one - View and edit from mobile/offline - Cut down Did you follow the proceedure from RIM for creating the BESAdmin account?, ie not domain admin, and following the guide for an exchange view only administrator, send as permissions, etc 0 Cheers!

Go to add him back and getting the same error as mentioned. Text Quote Post |Replace Attachment Add link Text to display: Where should this link go? Then perform another search with the correct email addressTo verify that the email address is valid, perform the following steps: Under BlackBerry Solution Management, expand User. his comment is here MSDE Version: Unable to find MSDE version!

but it seems like it's isolated to just this one user, have you tried looking up just some random other user to see if that works even? 0 The following error might appear after deleting a user (choose Create User and search for a specific account): BlackBerry Administration service cannot find the record you are looking for. Back to top ↑ Follow Us BlackBerry Blog Facebook Twitter Youtube Flickr Customer Service Contact Us Support Corporate Company Investors Careers News Customer Service Corporate Responsibility Legal Info Overview Accessibility Trademarks I have barely have any hair left to pull out !!

Reply IsaacKendall CrackBerry User Posts 24 Posts Global Posts 26 Global Posts 11-05-11,06:06 PM #3 Another thing to check is if the user in question is hidden in the Report Inappropriate Content Message 4 of 14 (13,138 Views) 0 Likes jvdgriendt New Member Posts: 1 Registered: ‎03-01-2013 My Device: 9810 / Z10 My Carrier: KPN Re: Bes 10 Adding Users The user can be purged from the database or removed immediately from the BlackBerry Enterprise Server services by performing the following steps: Click the Display name of the user that is The rest of the solutions did not work for me.

Navigate to the appropriate location: 32-bit: HKEY_LOCAL_MACHINE\Software\Research In Motion\BlackBerry Enterprise Server\Agents 64-bit: HKEY_LOCAL_MACHINE\Software\WOW6432Node\Research In Motion\BlackBerry Enterprise Server\Agents Export the Agent registry key. If not, you need to make sure the infrastucture master is NOT ON a global catelog server. This exectuable is located in the utility folder of the Blackberry installation folder (C:\program files\research in motion\blackberry enterprise server\utility\handheldcleanup.exe). Offline « media card encryption | BES Express issue!!! » Thread Tools Show Printable Version Email this Page Posting Rules You may not post new threads You may not post

This is your resource to discuss support topics with your peers, and learn from each other. I am trying to find out how to purge these to see if this will allow the user to be re created. Creating your account only takes a few minutes. Report Inappropriate Content Message 3 of 14 (13,157 Views) 0 Likes BBP1 New Contributor Posts: 5 Registered: ‎02-28-2013 My Device: 9300 My Carrier: vodafone Re: Bes 10 Adding Users - Tried

Note: A manual refresh might be necessary to ensure that the company directory information has been updated.