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BIS is activated and signal is showing EDGE or 3G with a BlackBerry icon and is unable to connect You will need to delete and re-download the Service Books. I am paying $66 dollars a months for a phone I can't rely on and then am having to pay for my old phone as well as a back up. It may take up to 24 hours, from the date we receive payment, for your services to be restored.Still having problems?If you’re having problems please contact us. Thanks for your prompt help! 0 Kudos Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content September 2013 Re: Cannot Make/Receive weblink

We just need you to hit us up herethen we'll be ableto help you get things sorted. 0 Kudos Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Your phone, smartphone or data stick repair options depend on what type of phone or stick you've got and how old it is. BACK TO TOP BlackBerry® To Activate your BlackBerry Internet Service: Prepaid, Contract and bring your Own BlackBerry: We have extended our BlackBerryoffering to suit everyone’s individual needs, dial *110*3# and It may be considered an "incomplete port". http://help.virginmedia.com/system/viewArticle.jsp?uuid=F7A4B87E-DBBC-4F78-9116-7D18FB285368

Learn more about Mobile TV Member Benefits Member Benefits Members get the ultimate VIP access and sweet deals from the hottest brands See all Member Benefits Membership at a glance Member Maybe there’s a known outage in your area. Plus notification from Virgin that I have no credt for this action. If your account has been suspended, you’ll see a message at the top of the page telling you why .

Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Discussion Posts SOLVED Go to solution Options This tool uses JavaScript and much of it will not work correctly without it enabled. My signal was full bar and volume was up. Please make sure you're not posting the same message in multiple threads. 0 Kudos Reply All forum topics Previous Topic Next Topic

It may have been switched off accidentally.Check your phone isn't faulty by trying another one in the socket. My number was moved from Virgin Mobile, and it seems like her phone my still be looking for my number on that network. If the SIM works then its more than likely a handset fault. http://www.virginmobile.co.za/technical-support/ No mess.

If you’re unsure, plug in one phone at a time to see what the limit is.Maybe there’s a known outage in your area. Please contact us. Please help... I can recieve calls, send and recieve texts and can use my mobile data.

Also, there is no record of any missed calls on the call log - they all just went straight through to voicemail.I too was able to use Internet on my phone https://community.virginmobile.com.au/t5/Discussion-Posts/Can-t-call-or-receive-calls-and-text/td-p/50632 I have being waiting to on the phone line for at least 30 minutes. You just need to pop your suburb into the search field and tick the ‘outages in your area’ box If you still have no success and experiencing these problems please contact Can you please help? 0 Kudos Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content September 2013 Re: Cannot Make/Receive Calls

Like • Show 1 Like1 Actions edwardj @ null on Mar 10, 2013 5:51 PMMark CorrectCorrect AnswerThanks I'll report it. http://cmptp.com/call-cannot/call-cannot-be-completed-at-the-moment.html Read on and educate yourselves! For information about Call Divert, click here.If you use Call Barring, make sure you haven’t barred incoming calls. Plan and add ons will be removed.

As you're unable to test the SIM in another phone what we can do is send you a replacement. Related articles Can I check for faults and book an engineer if needed? If you can’t make outgoing calls:Check your phone isn't faulty.Check you haven't activated outgoing Call Barring.Check your phone hasn’t been temporarily reduced to incoming calls because of late payment. http://cmptp.com/call-cannot/call-cannot-connected.html Is this happening in one area or multiple locations?

Digital life blog See the latest blog updates from our support team Give us your feedback Did you find this article useful?  Yes  No Virgin Media Help Products Broadband I had this phone for about 7 months now. How do I retrieve my voicemail?

Help & Support Community Support : Phones Forum : Discussion Posts : Can't call or receive calls and text.

Im a post paid account with no bill due. Discover Benefits Perks Myth buster FAQ Social YouTube Facebook Twitter Shop Phones iPhone Samsung Sony All Brands Plans Phone Plans SIM Plans Prepaid Plans Hot Offers Data Packs International rates International Troubleshooting Phone board:Telephone Share:     Share this article Why is my phone not ringing or receiving incoming calls? Check out all the details for repairs and exchanges!

Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page Discussion Posts Options Mark as New Bookmark Checking your billIt may be possible that your phone has been temporarily reduced to incoming calls only because of late payment. Zoe 0 Kudos Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content September 2013 Re: Cannot Make/Receive Calls Intermittently mec Hi this content I was just talking to a person a work and he got a call from a 7 digit number on his Virgin Mobile phone and has no idea who it was

Why don't I have a dial tone? - Faults Ask the community Get helpful advice from the friendly community at our forums Searching the Help forum... It is so unreliable that I have not told anyone my new number yet. They said I needed to contact my carrier.I then went in to the EE shop, I was quickly given a phone and spoke to EE technical department who went through my Report post Message 3 of 3 (445 Views) Options Mark as unread Bookmark Subscribe Subscribe (RSS) Highlight Print this post Report post Reply 0 Helpful Network Status Checker Devices Guide My

It does sound like an issue with the handset. Go to the Device Software section of the interactive phone guides to learn how to update your phone’s software. Doing a master re-set could erase all of your personal info like ringtones, pictures and contacts. Learn more about Mobile TV Member Benefits Member Benefits Members get the ultimate VIP access and sweet deals from the hottest brands See all Member Benefits Membership at a glance Member

I have tried restarting my phone, taking out my sim card out and putting it back in and still nothing works. More then likely it will not get through unless in the same area code or it will go to someone else. Help!If you try calling me, it will ring on your end but it won'r ring on my end! 0 Kudos 11 REPLIES Options Mark as New Bookmark Subscribe Subscribe to RSS Find a Store Report Fraud Buy It Deals Rate Plans Phones Stores Call 0800 060 000 Solve It Q&A Downloads Terms and Conditions Contact Us ♥ IT Virgin Mobile SA @VirginMobileSA

Digital life blog See the latest blog updates from our support team Give us your feedback Did you find this article useful?  Yes  No Virgin Media Help Products Broadband Don’t worry! My phone is fully charged and my bill has been paid.